PROJECTS BY SERVICE CATEGORY
1. Capacity Needs Analysis
We base capacity needs on a map of organisational functions.
We develop questionnaires that probe the requirements to ensure effective operational activities. We interview key officials in the organisation’s operations. from these we develop insights into the operations, and where the gaps are.
Our organisational development personnel always partner with content discipline specialists. Our capacity needs analysis contain recommendations. On the basis of these we develop capacity support implementation plans.
These plans can be in log frame format to identify measurable outcomes. We link these outcomes to the gap analysis.
We supported the planning and implementation of sustainable human settlements.
First we mapped the regulatory and government functions. Then we did a capacity needs analysis. Finally, we developed a capacity support implementation plan.

PROJECT | CLIENT | YEAR | SECTOR |
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Capacity Needs Analysis |
Cities Support Programme, National Treasury | 2015 | Capacity Needs Analysis |
PROJECTS TITLE: Capacity Needs Analysis.
CLIENT: Cities Support Programme, National Treasury. YEAR COMPLETED: 2015. BACKGROUND: OUTCOMES:
PHOTO BELOW: There is capital flight from existing urban CBDs. These and neighbouring residential areas then degrade. The flip side of this ‘blow out’ is the development elsewhere of modern shopping malls |
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Capacity Needs Analysis and Capacity Support Implementation Plan |
Western Cape Department of Human Settlements (WCDoHS) | 2010 – 2011 | Capacity Needs Analysis |
PROJECT TITLE: Capacity Needs Analysis and Capacity Support Implementation Plan.
CLIENT: Western Cape Department of Human Settlements (WCDoHS). YEAR COMPLETED: 2011. BACKGROUND There are also other initiatives aimed at this objective. The Department required an overview of all current capacity needs analyses and capacity initiatives in order to develop a comprehensive analysis of the capacity needs for the job of planning and implementing sustainable human settlements, and to develop a Capacity Support Implementation Plan (CSIP) on that basis. OUTCOMES:
Our client wanted to identify the gaps in planning and implementing sustainable human settlements. First we mapped the regulatory and government functions. ![]() |
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Capacity Building for the Home Loan and Mortgage Disclosure Act (HLAMDA) |
National Department of Human Settlements (NDoHS) | 2009 | Capacity Needs Analysis |
PROJECT TITLE: Capacity Building for the Home Loan and Mortgage Disclosure Act (HLAMDA).
CLIENT: National Department of Human Settlements (NDoHS). YEAR COMPLETED: 2009. BACKGROUND: OUTCOMES:
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Capacity building for six Social Housing Institutions (SHIs) (Tenant Management) |
National Department of Housing/EU (Support Programme for Social Housing) | 2005 | Social and Rental Housing |
PROJECT TITLE: Capacity Building for six Social Housing Institutions (SHIs) (Tenant Management).
CLIENT: National Department of Housing/EU (Support Programme for Social Housing). YEAR COMPLETED: 2005. BACKGROUND: The SPSH aimed to identify critical areas of need in the area of tenant management for a range of selected Social Housing Institutions (SHIs). On this basis, technical assistance was to be provided to these SHIs to build their capacity in carrying out effective tenant management functions. The scope of work covered an initial needs analysis, a technical assistance response plan and the implementation of the said plan. OUTCOMES:
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Organisational Diagnostics for Six Social Housing Institutions (SHIs) |
Social Housing Foundation (SHF) (Project Management Unit (PMU)) | 2004 | Capacity Needs Analysis |
PROJECTS TITLE: Organisational Diagnostics for Six Social Housing Institutions (SHIs).
CLIENT: Social Housing Foundation (SHF) Project Management Unit (PMU). YEAR COMPLETED: 2004. BACKGROUND: OUTCOMES:
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2. Programme Support
We have many years of experience. Our support includes funding proposals, high-level plans and business processes. For example, we have:
- Formulated Human Settlement Plans (HSPs)
- Packaged and submitted bankable social housing project proposals (including the filing and all documents)
- Provided cash flow analyses of social and rental housing projects
- Designed tenant management policies for social housing institutions
- >Designed tenant management operational systems for social housing institutions
- Designed operational systems outlining procedures for government housing support programmes and statutory functions
- Trained social and rental housing staff in the implementation of the business process
- Designed housing and micro-finance systems
- Helped with social housing strategic plans
- Developed plans to put in place social housing strategies
PROJECT | CLIENT | YEAR | SECTOR |
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Environmental Education Centre |
Vuya Endaweni Community Conservation Partnership | 2016 | Programme Support |
PROJECT TITLE: Environmental Education Centre.
CLIENT: Vuya Endaweni Community Conservation Partnership. YEAR COMPLETED: 2016. BACKGROUND: OUTCOMES:
PHOTO BELOW: We taught youth about sustaining the environment. This took place in an underdeveloped shantytown. Environmental education is part of the developmental solution. |
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Paymaster Administration Services |
Cities Support Programme, National Treasury | 2014 – 2016 | Programme Support |
PROJECT TITLE: Paymaster Administration Services.
CLIENT: Cities Support Programme, National Treasury. YEAR COMPLETED: 2016. BACKGROUND: OUTCOME DOCUMENTS COMPLETED AND FILED:
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The Second Hand Shop |
Vuya Endaweni Community Conservation Partnership | 2013 | Programme Support |
PROJECT TITLE: The Second Hand Shop.
CLIENT: Vuya Endaweni Community Conservation Partnership. YEAR COMPLETED: 2013. BACKGROUND: OUTCOMES:
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Capacity Building for the Home Loan and Mortgage Disclosure Act (HLAMDA) |
National Department of Human Settlements (NDoHS) | 2009 | Programme Support |
PROJECT TITLE: Capacity Building for the Home Loan and Mortgage Disclosure Act (HLAMDA).
CLIENT: National Department of Human Settlements (NDoHS). YEAR COMPLETED: 2009. BACKGROUND: OUTCOMES:
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Energy Efficient Design (for Intersite Property Management Services) |
Intersite Property Management Services | 2008 | Programme Support |
PROJECT TITLE: Energy Efficient Design.
CLIENT: Intersite Property Management Services. YEAR COMPLETED: 2008. BACKGROUND: OUTCOMES:
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Business Process Review of the Building and Tenant Management Functions (Social Housing) |
Africon (for Johannesburg Social Housing Company (JOSHCO) through the Gauteng Technical Resource Group (TRG) programme) | 2007 – 2008 | Programme Support |
PROJECT TITLE: Business Process Review of the Building and Tenant Management Functions (Social Housing).
CLIENT: Africon (for Johannesburg Social Housing Company (JOSHCO) through the Gauteng Technical Resource Group (TRG) programme). YEAR COMPLETED: 2008. BACKGROUND: OUTCOMES:
PROCESS DIAGRAMS: We used business process mapping tools to define efficient social housing functions. |
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Design of Ten Generic Business Plans for Funding Purposes and Bankable Project Proposals |
Johannesburg Social Housing Company (JOSHCO) | 2007 | Programme Support |
PROJECT TITLE: Design of Ten Generic Business Plans for Funding Purposes and Bankable Project Proposal.
CLIENT: Johannesburg Social Housing Company (JOSHCO). YEAR COMPLETED: 2007. BACKGROUND: OUTCOMES:
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Assessment and Support Consultant (Interim Social Housing Programme – Social Housing Restructuring Grant) (10 SHIs, 16 projects) |
Social Housing Foundation (SHF) | 2006 – 2007 | Programme Support |
PROJECT TITLE: Assessment and Support Consultant (Interim Social Housing Programme – Social Housing Restructuring Grant) (10 SHIs, 16 projects).
CLIENT: Social Housing Foundation (SHF). YEAR COMPLETED: 2007. BACKGROUND: OUTCOMES:
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Transport Assets Refurbishment and Upgrade |
Intersite Property Management Services | 2006 | Programme Support |
PROJECT TITLE: Transport Assets Refurbishment and Upgrade.
CLIENT: Intersite Property Management Services. YEAR COMPLETED: 2006. BACKGROUND:
OUTCOMES:
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Packaging 10 Bankable Projects for Debt Funding and Funding from the Housing Subsidy and Gauteng Partnership Fund (GPF) (Capital Value: R250 million) |
Affordable Housing Company (AFHCO) | 2006 | Programme Support |
PROJECT TITLE: Packaging 10 Bankable Projects for Debt Funding and Funding from the Housing Subsidy and Gauteng Partnership Fund (GPF) (Capital Value: R250 million).
CLIENT: Affordable Housing Company (AFHCO). YEAR COMPLETED: 2006 BACKGROUND: OUTCOMES:
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Organisational Strategy Services for selected Social Housing Institutions (SHIs) |
Learning Strategies (Business Modelling SA) (for National Department of Housing/EU (Support Programme for Social Housing)) | 2005 | Programme Support |
PROJECT TITLE: Organisational Strategy Services for selected Social Housing Institutions (SHIs).
CLIENT: Business Modelling SA (for National Department of Housing/EU (Support Programme for Social Housing)(SPSH)). YEAR COMPLETED: 2005. BACKGROUND: OUTCOMES:
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Property Management Services for selected Social Housing Institutions (SHIs) |
Learning Strategies (Business Modelling SA (for National Department of Housing/EU (Support Programme for Social Housing)) | 2005 | Programme Support |
PROJECT TITLE: Property Management Services for selected Social Housing Institutions (SHIs).
CLIENT: Business Modelling SA (for National Department of Housing/EU (Support Programme for Social Housing(SPSH)). YEAR COMPLETED: 2005. BACKGROUND: OUTCOMES:
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Financing and Investing in Social Housing: Data and Information Project |
National Housing Finance Corporation and Gauteng Partnership Fund (GPF) (in association with Business Modelling SA, Nokusa Consulting and DAC Systems) | 2003 – 2004 | Programme Support |
PROJECT TITLE: Financing and Investing in Social Housing: Data and Information Project.
CLIENT: National Housing Finance Corporation (NHFC) and Gauteng Partnership Fund (GPF) (in association with Business Modelling SA, Nokusa Consulting and DAC Systems). YEAR COMPLETED: 2004. BACKGROUND: OUTCOMES:
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Housing Finance |
National Housing Finance Corporation | 2002 – 2003 | Programme Support |
PROJECT TITLE: Housing Finance.
CLIENT: National Housing Finance Corporation. YEAR COMPLETED: 2003. BACKGROUND:
OUTCOMES:
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Micro Finance for Housing |
National Housing Finance Corporation | 2002 – 2003 | Programme Support |
PROJECT TITLE: Micro Finance for Housing.
CLIENT: National Housing Finance Corporation. YEAR COMPLETED: 2003. BACKGROUND: OUTCOMES:
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Housing Finance |
National Housing Finance Corporation | 2001 | Programme Support |
PROJECT: Housing Finance.
CLIENT: National Housing Finance Corporation (NHFC). YEAR COMPLETED: 2001. BACKGROUND: OUTCOMES:
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Executive Marketing Director |
Affordable Housing Company (AFHCO) | 1999 – 2004 | Programme Support |
PROJECT TITLE: Executive Marketing Director.
CLIENT: Affordable Housing Company (AFHCO). YEAR COMPLETED: 1999 – 2004. BACKGROUND: OUTCOMES:
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Management of Employee Housing Scheme (for the Fedics Group) |
Fedics Group | 1998 – 2000 | Programme Support |
PROJECT TITLE: Management of Employee Housing Scheme.
CLIENT: Fedics Group. YEAR COMPLETED: 1998 – 2000. BACKGROUND: Fedics required a service to:
OUTCOMES:
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3. Policy and Strategic Research
Experienced strategic thinkers deliver our research, policy and planning services. They have many years of experience in the consulting service field.
Our research services include:
- Capacity needs analysis and capacity support implementation plans
- Affordable housing market needs and supply/demand thereof
- Political economy of affordable housing delivery and urban form and urban metabolism
- Municipal, Housing and Finance Policy and Legislation.
Our research competencies include:
- Defining the research problem
- Managing, putting in place, tracking, checking and completing desktop research
- Managing, putting in place, tracking and completing primary research (including surveys)
- Managing the capture and analysis of data and information
- Reporting on research output
- Analysing the strategic implications of the research output.


PROJECT | CLIENT | YEAR | SECTOR |
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Investigation into the destruction of the Kayamandi Informal Producers Market |
Stellenbosch Transparency | Ongoing | Policy and Strategic Research |
PROJECT TITLE: Investigation into the destruction of the Kayamandi Informal Producers Market.
CLIENT: Stellenbosch Transparency. YEAR COMPLETED: Ongoing. BACKGROUND: OUTCOMES:
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Neighbourhood Economies |
INSITE – Self initiated | Ongoing during 2016 | Policy and Strategic Research |
PROJECT TITLE: Neighbourhood Economies.
CLIENT: INSITE – Self initiated. YEAR COMPLETED: Ongoing during 2016. BACKGROUND: OUTCOMES:
PHOTO: Manufacturing remains key to employment creation and broad-based development. |
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Kreefgat – A Community In Crisis |
Stellenbosch Transparency | 2016 | Policy and Strategic Research |
PROJECT TITLE: Kreefgat – A Community In Crisis.
CLIENT: Stellenbosch Transparency. YEAR COMPLETED: 2016. BACKGROUND: OUTCOMES:
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PHOTOS: Many homeless households earning less than R3500 aspire to this type of house. Government policy provides for a free house to households earning less than R3500 provided that breadwinners applying for the grant are older than 39.
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The One 1 Climate Fund - Feasibility Study |
Sustainability Institute and Wuppertal Institute for Climate, Environment and Energy (for the Evangelical Churches of Westphalia) | 2015 | Policy and Strategic Research |
PROJECT TITLE: The One 1 Climate Fund – Feasibility Study.
CLIENT: Sustainability Institute and Wuppertal Institute for Climate, Environment and Energy (for the Evangelical Churches of Westphalia). YEARS COMPLETED: 2015. BACKGROUND: OUTCOMES:
PHOTOS: |
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The One 1 Climate Fund - Pre-Feasibility Study |
Sustainability Institute and Wuppertal Institute for Climate, Environment and Energy (for the Evangelical Churches of Westphalia) | 2014 | Policy and Strategic Research |
PROJECT TITLE: The One 1 Climate Fund – Pre-Feasibility Study.
CLIENT: Sustainability Institute and Wuppertal Institute for Climate, Environment and Energy (for the Evangelical Churches of Westphalia). YEARS COMPLETED: 2014. BACKGROUND: OUTCOMES:
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Informal – A Story of Street Trade |
Stellenbosch Transparency | 2014 | Policy and Strategic Research |
PROJECT TITLE: Informal – A Story of Street Trade.
CLIENT: Stellenbosch Transparency. YEAR COMPLETED: 2014. BACKGROUND: OUTCOMES:
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Evaluation of the Community Upgrade Funding Facility (CUFF) |
Community Organisation Resource Centre (CORC) | 2013 | Policy and Strategic Research |
PROJECT TITLE: Evaluation of the Community Upgrade Funding Facility (CUFF).
CLIENT: Community Organisation Resource Centre (CORC). YEARS COMPLETED: 2013. BACKGROUND: OUTCOMES:
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Project Preparation Facility (PPF) |
Cities Support Programme (CSP), National Treasury | 2013 | Policy and Strategic Research |
PROJECT TITLE: Project Preparation Facility (PPF).
CLIENT: Cities Support Programme (CSP), National Treasury. YEAR COMPLETED: 2013. BACKGROUND: OUTCOMES:
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Land Acquisition and Disposal Processes and Policy |
City of Polokwane | 2012 | Policy and Strategic Research |
PROJECT TITLE: Land Acquisition and Disposal Processes and Policy.
CLIENT: City of Polokwane. YEAR COMPLETED: 2012. BACKGROUND: OUTCOMES: 1) Polokwane Municipal Immovable Property Acquisition, Holding and Disposal Policy Framework; 2) Polokwane Procedural Manual in terms of its Land Policy Framework; 3) Asset Register of Municipal Land; 4) GIS Mapping of Land in Polokwane Jurisdiction in certain categories; 5) Property Management Status Quo Report.
PROCESS DIAGRAM: Polokwane municipality required a business process map with key decision-making points. The purpose was to manage land and development in the city and ex-homeland townships..
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Social (rental) Housing Feasibility Study, Strategy and Survey for Port Elizabeth |
Bagale Consulting (for Nelson Mandela Bay Metropolitan Municipality [NMBMM] and the Housing Development Agency [HDA]) | 2012 | Policy and Strategic Research |
PROJECT TITLE: Social (rental) Housing Feasibility Study, Strategy and Survey for Port Elizabeth.
CLIENT: Bagale Consulting (for Nelson Mandela Bay Metropolitan Municipality [NMBMM] and the Housing Development Agency [HDA]). YEAR COMPLETED: 2012. BACKGROUND: OUTCOME DOCUMENTS:
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Land Acquisition, Holding, Preparation and Release Strategy |
The Housing Development Agency (HDA) | 2012 | Policy and Strategic Research |
PROJECT TITLE: Land Acquisition, Holding, Preparation and Release Strategy.
CLIENT: The Housing Development Agency (HDA). YEAR COMPLETED: 2012. BACKGROUND: OUTCOMES:
DIAGRAM: Land Economic and Housing Development is a business process. There are key decision-making points at crucial nodes. Policy framework principles need to guide these decisions. |
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Emergency Housing Functional Framework |
The Housing Development Agency (HDA) | 2011 | Policy and Strategic Research |
PROJECT TITLE: Emergency Housing Functional Framework.
CLIENT: The Housing Development Agency (HDA). YEAR COMPLETED: 2011. BACKGROUND: OUTCOMES:
DIAGRAM: This framework identifies all the role players involved in Emergency Housing and their functions. |
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Housing Feasibility Study, Strategy and Survey for Bela Bela Local Municipality |
Bagale Consulting (for the HDA) | 2011 | Policy and Strategic Research |
PROJECT TITLE: Housing Feasibility Study, Strategy and Survey for Bela Bela Local Municipality.
CLIENT: Bagale Consulting (for the HDA). YEAR COMPLETED: 2011. BACKGROUND: OUTCOMES:
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Developing Human Settlement Plans (HSPs) for the municipalities of George, Knysna and Saldanha Bay |
Organizational Development Africa (ODA) (for the Western Cape Department of Human Settlements (WCDoHS)) | 2009 – 2010 | Policy and Strategic Research |
PROJECT TITLE: Developing Human Settlement Plans (HSPs) for the municipalities of George, Knysna and Saldanha Bay.
CLIENT: Organizational Development Africa (ODA) (for the Western Cape Department of Human Settlements (WCDoHS)). YEAR COMPLETED: 2010. BACKGROUND: OUTCOMES:
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Developing a Human Settlement Plan (HSP) for the Sol Plaatje Municipality |
Organisational Development Africa (ODA) (for the Sol Plaatje Local Municipality) | 2009 | Policy and Strategic Research |
PROJECT TITLE: Developing a Human Settlement Plan (HSP) for the Sol Plaatje Municipality.
CLIENT: Organisational Development Africa (ODA) (for the Sol Plaatje Local Municipality). YEAR COMPLETED: 2009. BACKGROUND: OUTCOMES:
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Impact of Oil Depletion on SA Transportation System (for National Department of Transport) |
Association for the Study of Peak Oil SA (ASPO SA) | 2008 | Policy and Strategic Research |
PROJECT TITLE: Impact of Oil Depletion on SA Transportation System (for National Department of Transport).
CLIENT: Association for the Study of Peak Oil SA (ASPO SA). YEAR COMPLETED: 2008. BACKGROUND: OUTCOMES:
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Developing a Human Settlement Plan (HSP) for the Stellenbosch Municipality |
Sustainability Institute (University of Stellenbosch) (for the Municipality of Stellenbosch) | 2007 – 2008 | Policy and Strategic Research |
PROJECT TITLE: Developing a Human Settlement Plan (HSP) for the Stellenbosch Municipality.
CLIENT: Sustainability Institute (University of Stellenbosch) (for the Municipality of Stellenbosch). YEAR COMPLETED: 2008. BACKGROUND: OUTCOMES:
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Peak Oil Scenarios for South Africa 2030 (for the Presidency) |
Association for the Study of Peak Oil (ASPO SA) | 2007 | Policy and Strategic Research |
PROJECT TITLE: Peak Oil Scenarios for South Africa 2030 (for the Presidency).
CLIENT: Association for the Study of Peak Oil (ASPO SA). YEAR COMPLETED: 2007. BACKGROUND: OUTCOMES:
PHOTO: High tech rail powered by coal-fired electricity versus solar energised residential structures. |
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Organisational Diagnostic and Strategic Plan |
Vusani Amadalobha (Social Housing Institution) | 2007 | Policy and Strategic Research |
PROJECT TITLE: Organisational Diagnostic and Strategic Plan.
CLIENT: Vusani Amadalobho (Social Housing Institution). YEAR COMPLETED: 2007. BACKGROUND: Vusani Amadalobho required a strategic planning session to identify critical challenges and strategic alternatives to address these challenges. The brief was addressed through preliminary research to gather information, refine diagnostic tools with the client, complete organisational diagnostic analysis, run a one-day strategic session with the Vusani board, and finally develop a strategic report. OUTCOMES:
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Development and facilitation of a workshop regarding Construction Models and Structures for Public and Private Project Contracts |
National Association of Social Housing Organisations (NASHO) | 2006 | Policy and Strategic Research |
PROJECT TITLE: Development and facilitation of a workshop regarding Construction Models and Structures for Public and Private Project Contracts.
CLIENT: National Association of Social Housing Organisations (NASHO). YEAR COMPLETED: 2006. BACKGROUND: OUTCOMES:
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Greater Ellis Park Upgrade Development Project: Housing Development Analysis and Strategy Study |
Kenosi Tladinyane Investments (for Johannesburg Development Agency (JDA), in association with Business Modelling SA, and Diabalwa Professional Services) | 2003 | Policy and Strategic Research |
PROJECT TITLE: Greater Ellis Park Upgrade Development Project: Housing Development Analysis and Strategy Study.
CLIENT: Kenosi Tladinyane Investments (for Johannesburg Development Agency (JDA), in association with Business Modelling SA, and Diabalwa Professional Services). YEAR COMPLETED: 2003. BACKGROUND: OUTCOMES:
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Small-Scale Private Landlords Feasibility Study |
Business Modelling SA (for USAID, Housing Finance Resource Project (HFRP) and Nurcha) | 2003 | Policy and Strategic Research |
PROJECT TITLE: Small-Scale Private Landlords Feasibility Study.
CLIENT: Business Modelling SA (for USAID, Housing Finance Resource Project (HFRP) and Nurcha). YEAR COMPLETED: 2003. BACKGROUND: OUTCOMES:
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Municipal Housing and Finance Policy and Legislation |
Development Bank of Southern Africa and National Housing Finance Corporation | 2000 | Policy and Strategic Research |
PROJECT TITLE: Municipal Housing and Finance Policy and Legislation.
CLIENT: Development Bank of Southern Africa (DBSA) and National Housing Finance Corporation (NHFC). YEAR COMPLETED: 2000. BACKGROUND: OUTCOMES:
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Finance and Compliance Legislation |
Development Bank of Southern Africa and National Housing Finance Corporation | 1989; 2000 | Policy and Strategic Research |
PROJECT TITLE: Finance and Compliance Legislation.
CLIENT: Development Bank of Southern Africa and National Housing Finance Corporation. YEARS COMPLETED: 1989; 2000. BACKGROUND: OUTCOMES:
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Municipal Housing and Finance Policy and Legislation |
Development Bank of Southern Africa and National Housing Finance Corporation | 1998 | Policy and Strategic Research |
PROJECT TITLE: Municipal Housing and Finance Policy and Legislation.
CLIENT: Development Bank of Southern Africa and National Housing Finance Corporation. YEAR COMPLETED: 1998. BACKGROUND: OUTCOMES:
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Employee Housing Survey |
Freegold (now Anglo Gold Ashanti) | 1996 | Policy and Strategic Research |
PROJECT TITLE: Employee Housing Survey.
CLIENT: Freegold (now Anglo Gold Ashanti). YEAR COMPLETED: 1996. BACKGROUND: OUTCOMES:
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Employee Housing Survey |
Gengold (now BHP Billiton) | 1996 | Policy and Strategic Research |
PROJECT TITLE: Employee Housing Survey.
CLIENT: Gengold (now BHP Billiton). YEAR COMPLETED: 1996. BACKGROUND: OUTCOMES:
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4. Training
We base our training on outcomes-based method for adult education. We identify the outcomes of each training module in relation to a gap analysis. We develop the training materials. Several of our team are qualified training facilitators, assessors and material designers. Our training experience has been in the human settlements and housing field.
PROJECT | CLIENT | YEAR | SECTOR |
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Vuya Endaweni Tours |
Vuya Endaweni Community Conservation Partnership | 2014 | Training |
PROJECT TITLE: Vuya Endaweni Tours.
CLIENT: Vuya Endaweni Community Conservation Partnership. YEAR COMPLETED: 2014. BACKGROUND: OUTCOMES:
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Capacity Building for the Home Loan and Mortgage Disclosure Act (HLAMDA) |
National Department of Human Settlements (NDoHS) | 2009 | Training |
PROJECT TITLE: Capacity Building for the Home Loan and Mortgage Disclosure Act (HLAMDA).
CLIENT: National Department of Human Settlements (NDoHS). YEAR COMPLETED: 2009. BACKGROUND: OUTCOMES:
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Business Process Review of the Building and Tenant Management Functions (Social Housing) |
Africon (for Johannesburg Social Housing Company (JOSHCO) through the Gauteng Technical Resource Group (TRG) programme) | 2007 – 2008 | Training |
PROJECT TITLE: Business Process Review of the Building and Tenant Management Functions (Social Housing).
CLIENT: Africon (for Johannesburg Social Housing Company (JOSHCO) through the Gauteng Technical Resource Group (TRG) programme). YEAR COMPLETED: 2008. BACKGROUND: OUTCOMES:
PROCESS DIAGRAMS: We used business process mapping tools to define efficient social housing functions. |
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Training Courses on Tenant Management (Social Housing) |
Johannesburg Social Housing Company (JOSHCO) | 2007 | Training |
PROJECT TITLE: Training Courses on Tenant Management (Social Housing).
CLIENT: Johannesburg Social Housing Company (JOSHCO). YEAR COMPLETED: 2007. BACKGROUND: OUTCOMES:
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Development and facilitation of a workshop regarding Construction Models and Structures for Public and Private Project Contracts |
National Association of Social Housing Organisations (NASHO) | 2006 | Training |
PROJECT TITLE: Development and facilitation of a workshop regarding Construction Models and Structures for Public and Private Project Contracts.
CLIENT: National Association of Social Housing Organisations (NASHO). YEAR COMPLETED: 2006. BACKGROUND: OUTCOMES:
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Capacity building for six Social Housing Institutions (SHIs) (Tenant Management) |
National Department of Housing/EU (Support Programme for Social Housing) | 2005 | Training |
PROJECT TITLE: Capacity Building for six Social Housing Institutions (SHIs) (Tenant Management).
CLIENT: National Department of Housing/EU (Support Programme for Social Housing). YEAR COMPLETED: 2005. BACKGROUND: The SPSH aimed to identify critical areas of need in the area of tenant management for a range of selected Social Housing Institutions (SHIs). On this basis, technical assistance was to be provided to these SHIs to build their capacity in carrying out effective tenant management functions. The scope of work covered an initial needs analysis, a technical assistance response plan and the implementation of the said plan. OUTCOMES:
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Organisational Strategy Services for selected Social Housing Institutions (SHIs) |
Learning Strategies (Business Modelling SA) (for National Department of Housing/EU (Support Programme for Social Housing)) | 2005 | Training |
PROJECT TITLE: Organisational Strategy Services for selected Social Housing Institutions (SHIs).
CLIENT: Business Modelling SA (for National Department of Housing/EU (Support Programme for Social Housing)(SPSH)). YEAR COMPLETED: 2005. BACKGROUND: OUTCOMES:
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Tenant Training |
Affordable Housing Company (AFHCO) | 2002 | Training |
PROJECT TITLE: Tenant Training.
CLIENT: Affordable Housing Company (AFHCO). YEAR COMPLETED: 2002. BACKGROUND: OUTCOMES:
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5. Facilitation of Processes
Different social environments have their own languages and perceptions.
Grassroots communities are often wary of more privileged oustiders. Government officials observe intergovernmental protocols. The motives of non profit companies differ from those of the for profit sector. We have negotiated our way within all these sectors. We have had working experience with voluntary associations and private for profit companies. We have participated in community service organisations. We have provided services to non profit companies and governmental structures. In each of these sectors we play a facilitative role to complete the work.
PHOTO: We give homeless households and communities access to information about government housing programmes. The housing subsidy rules are changing. Until now if you earned less than R3500, you could qualify for a free house. But government is addressing its fiscal crisis. So if you are under forty you will no longer qualify for this benefit.

PROJECT
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CLIENT
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YEAR
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SERVICE
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Investigation into the destruction of the Kayamandi Informal Producers Market |
Stellenbosch Transparency | Ongoing | Facilitation of Processes |
PROJECT TITLE: Investigation into the destruction of the Kayamandi Informal Producers Market.
CLIENT: Stellenbosch Transparency. YEAR COMPLETED: Ongoing. BACKGROUND: OUTCOMES:
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Kreefgat – A Community In Crisis |
Stellenbosch Transparency | 2016 | Facilitation of Processes |
PROJECT TITLE: Kreefgat – A Community In Crisis.
CLIENT: Stellenbosch Transparency. YEAR COMPLETED: 2016. BACKGROUND: OUTCOMES:
![]() PHOTOS: Many homeless households earning less than R3500 aspire to this type of house. Government policy provides for a free house to households earning less than R3500 provided that breadwinners applying for the grant are older than 39. ![]() |
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Environmental Education Centre |
Vuya Endaweni Community Conservation Partnership | 2016 | Facilitation of Processes |
PROJECT TITLE: Environmental Education Centre.
CLIENT: Vuya Endaweni Community Conservation Partnership. YEAR COMPLETED: 2016. BACKGROUND: OUTCOMES:
PHOTO BELOW: We taught youth about sustaining the environment. This took place in an underdeveloped shantytown. Environmental education is part of the developmental solution. |
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Informal – A Story of Street Trade |
Stellenbosch Transparency | 2014 | Facilitation of Processes |
PROJECT TITLE: Informal – A Story of Street Trade.
CLIENT: Stellenbosch Transparency. YEAR COMPLETED: 2014. BACKGROUND: OUTCOMES:
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Siyavuya Creche |
Vuya Endaweni Community Conservation Partnership | 2014 | Facilitation of Processes |
PROJECT TITLE: Siyavuya Creche.
CLIENT: Vuya Endaweni Community Conservation Partnership. YEAR COMPLETED: 2014. BACKGROUND: OUTCOMES:
PHOTO: Employment creation remains critical in environmental projects. Here unemployed Kayamandi residents protest for employment on an infrastructure upgrading project. |
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The Second Hand Shop |
Vuya Endaweni Community Conservation Partnership | 2013 | Facilitation of Processes |
PROJECT TITLE: The Second Hand Shop.
CLIENT: Vuya Endaweni Community Conservation Partnership. YEAR COMPLETED: 2013. BACKGROUND: OUTCOMES:
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Indicators Project |
Cities Support Programme, National Treasury | 2012 – 2014 | Facilitation of Processes |
PROJECT TITLE: Indicators Project.
CLIENT: Cities Support Programme, National Treasury. YEAR COMPLETED: 2014. BACKGROUND: The INSITE team implemented the Built Environment (BE) work stream of the CSP. The team developed performance indicators for well-governed, inclusive, productive and sustainable cities. The team first researched and then wrote a Guide for performance management. Thereafter the team interacted with officials from all eight metropolitan municipalities. They developed a consensus around a basic set of quantified and calibrated performance indicators. The new Integrated Cities Development Grant (ICDG) would assess cities’ performance against these indicators. The project process required facilitation of interaction. OUTCOME DOCUMENTS:
PHOTO: Downtown Fordsburg (Johannesburg) is a South African example of integrated commercial and residential space. ![]()
DOCUMENT COVER: A set of generic indicators to measure the performance of the metropolitan municipalities towards achieving spatially restructured and well governed cities.
![]() TABLES: A matrix on which to record proposed built environment transformation indicators for a metropolitan municipality |
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Business Process Review of the Building and Tenant Management Functions (Social Housing) |
Africon (for Johannesburg Social Housing Company (JOSHCO) through the Gauteng Technical Resource Group (TRG) programme) | 2007 – 2008 | Facilitation of Processes |
PROJECT TITLE: Business Process Review of the Building and Tenant Management Functions (Social Housing).
CLIENT: Africon (for Johannesburg Social Housing Company (JOSHCO) through the Gauteng Technical Resource Group (TRG) programme). YEAR COMPLETED: 2008. BACKGROUND: OUTCOMES:
PROCESS DIAGRAMS: We used business process mapping tools to define efficient social housing functions. |