We applied this method to analysing the land acquisition, holding, development and disposal process undertaken by the Housing Development Agency (HDA), and on that basis developed a framework for guiding decision-making at key points. Out of this process we proposed a land process that would align with the HDA’s mandate, and one which did not suffer from the gaps in their then existing process. See the diagram below for a graphic representation of this process.

We have undertaken similar work for the Western Cape Department of Human Settlements and the City of Polokwane. Open the projects for Polokwane and Western Cape Human Settlements to view graphic representations of these processes on this page. The tools used are the AS-IS business map, the Gap Analysis and the TO-BE Business Map.
Revisiting the capacity of social housing delivery in South Africa: an institutional and comparative analysis
1. Introduction The question of whether non-profit institutions can deliver social housing at scale has long been contested in South Africa. Earlier critiques, including my 2006 paper, argued that Social Housing Institutions (SHIs) underperformed because they were...
Housing and Prosperity: Panel Discussion on White Paper
Preface Housing and prosperity constantly occupies the minds of the majority of South Africans. On 20 June 2024 INSITE hosted a panel discussion assessing the pros and cons of the draft Human Settlements White Paper. The National Department of Human Settlements...
Programme strengths-weaknesses 1 – CSP
Between 2012 and 2016 I (Paul Hendler) led a team of consultants for the Cities Support Programme (CSP). This is about the programme strengths-weaknesses. The CSP is a National Treasury (NT) project. CSP's purpose is to address the poverty, unemployment and...
Revisiting the capacity of social housing delivery in South Africa: an institutional and comparative analysis
1. Introduction The question of whether non-profit institutions can deliver social housing at scale has long been contested in South Africa. Earlier critiques, including my 2006 paper, argued that Social Housing Institutions (SHIs) underperformed because they were...
Housing and Prosperity: Panel Discussion on White Paper
Preface Housing and prosperity constantly occupies the minds of the majority of South Africans. On 20 June 2024 INSITE hosted a panel discussion assessing the pros and cons of the draft Human Settlements White Paper. The National Department of Human Settlements...
Programme strengths-weaknesses 1 – CSP
Between 2012 and 2016 I (Paul Hendler) led a team of consultants for the Cities Support Programme (CSP). This is about the programme strengths-weaknesses. The CSP is a National Treasury (NT) project. CSP's purpose is to address the poverty, unemployment and...
Neo-Liberalism – Urbanisation Housing
Executive Summary A group of 14 people gathered at a home in Kalk Bay during 2017 to discuss the meaning of 'neo-liberalism'. Neo-liberalism - urbanisation housing. There is already an introductory trailer to this. We are all involved in concern for where our society...









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